FAQs

 This page is a work in progress.  We will add to the FAQs here as questions come in.  

If you have any membership questions, feel free to email us at  bbl@bnba.beer or reach out to us on our Facebook page.

BBL Digital Membership Card FAQ

The BBL has a digital membership card.

  • Q: How do I add the membership card to my iPhone?
  • A: Access the email from your smartphone and click the “Download” button, then click “Add to Wallet” and “Add.” The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time.

  • Q: How do I add the membership card to my Android phone?
  • A: Android users need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.

  • Q:  I’d prefer not to use this digital membership card, what should I do?
  • A: Please contact BBL by email with your question here bbl@bnba.beer

  • Q: I don’t have a mobile phone, what can I do?
  • A: Please contact BBL by email with your question here bbl@bnba.beer

  • Q:I have a question about my membership benefits.
  • A: Please contact BBL by email with your question here bbl@bnba.beer

  • Q:My name is spelled wrong/membership level is incorrect.
  • A: Please contact BBL by email with your question here bbl@bnba.beer

  • Q:My family member is on this membership account also, how can she/he receive the card?
  • A:  Each individual needs a card. Please contact BBL by email with your question here bbl@bnba.beer

  • Q:I downloaded my card but I can’t find it.
  • A: If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there–it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.   If this does not work, please contact BBL by email with your question here bbl@bnba.beer